Neat Desk

Reimagine Customer and Employee Experiences

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Opportunities are Everywhere

All organizations have one thing in common - success is dependent on people.  Opportunities to better serve your customers and employees are not always obvious.  Our services help you see where the opportunities are and design solutions for the greatest impact.


Get better results in less time with less risk and innovate for impact.

Embark Group is a Experience Research company and Design Sprint facilitator.  We use scientific research methods to quickly identify what matters most to your customers and employees then design custom solutions that get results.

Gain an Edge

Achieve your goals faster and take the guesswork out of what people need using an iterative, experimental, human-centered approach that rapidly delivers value.

Team Meeting

We stay focused on aligning the needs of your audience with the goals and strategy of your business.  This means solutions designed for optimal impact that create massive value.

Design for Impact

Our approach dramatically limits your exposure by aligning the needs of your audience derived from research and testing prototypes for rapid feedback.  This is fail fast to learn at its best.

Reduce Risk in Development

Meeting Room Business

Using a structured process and focused exercises, work that normally takes months is condensed into just a few days.  You and your team will demonstrate a creative velocity and clarity that you’ve likely never experienced before.

Save Time

and Money

Universal Application

The beauty of our service is flexibility and applicability.  Regardless of industry, discipline, or capability we can help you rapidly improve processes, services, and experiences.


Improve anything through research and design

Change the traditions of office work and replace them with a smarter, more meaningful, and more effective way of solving problems using the best contributions of everyone on the team.


Optimize a process or system


Create a more meaningful customer experience


Enhance your employee engagement


Differentiate your business


Develop a new program


Explore an opportunity

People Driven

Above all else, we are a people driven organization.  At their core, organizations have the opportunity to meaningfully impact the lives of their employees and customers.  The greatest impact comes from research to gain a true understanding of the experiences people have and the needs that go unmet.  Design solutions with intention and the impact can be transformative for your employees, customers, and business.


One Hour Can Make A Difference

Contact us for a free one hour work session where we will explore an opportunity in business.  We guarantee you will gain clarity on a challenge and be ready to take action.  

Learn if we are the right partner for you.  No Risk.  No Pressure.


Opportunities are endless because people's needs are every changing.